Promotion Terms & Conditions
1. General Terms
1.1 These Terms and Conditions ("Terms") apply to all marketing promotions, competitions, giveaways, and offers ("Promotions") run by MyTools New Zealand ("We", "Our", or "Us"). By participating in any Promotion, participants ("You" or "Entrant") agree to these Terms.
1.2 These Terms are governed by the laws of New Zealand.
2. Eligibility
2.1 Promotions are open to New Zealand residents aged 18 years or older unless otherwise specified.
2.2 Employees, contractors, agents, and immediate family members of MyTools New Zealand and its affiliated companies are not eligible to participate.
3. Promotional Period
3.1 Each Promotion has a defined start and end date ("Promotional Period"). Entries outside this period will not be accepted.
3.2 MyTools reserves the right to modify, suspend, or terminate a Promotion at any time, except where prohibited by law. Reasonable efforts will be made to notify participants of significant changes.
4. Participation
4.1 To participate, entrants must follow the instructions outlined in the Promotion advertisement (e.g., submitting an entry form, making a purchase, or meeting specific criteria).
4.2 Only one entry per person is allowed unless otherwise stated.
5. Affiliated Promotions
5.1 MyTools will, on occasion, run promotions on behalf of suppliers. These promotions will explicitly state the company or brand it is associated with.
5.2 Affiliated promotions will have their own terms and conditions as provided by the supplier. Unless otherwise stated, both the supplier terms & conditions and the MyTools terms and conditions will apply to the promotion.
5.3 MyTools is not responsible for any issues arising from third-party promotions, including prize fulfilment, unless otherwise stated in the Promotion details.
6. Prizes and Redemption
6.1 Prizes or offers are non-transferable, non-refundable, and cannot be exchanged for cash unless expressly stated.
6.2 Winners will be notified via the contact details provided. If no response is received within 14 days, MyTools reserves the right to select another winner or, in the event there isn’t another winner, keep the prize or offer.
6.3 MyTools is not responsible for lost, stolen, or damaged prizes after delivery.
7. Exclusions and Limitations
7.1 Promotions are void where prohibited by law.
7.2 Discounts, promotional codes, or other offers cannot be combined with any other promotions or applied to previous purchases.
7.3 MyTools reserves the right to disqualify any entrant suspected of tampering with the Promotion, providing false information, or breaching these Terms.
8. Liability
8.1 Nothing in these Terms limits any rights under the Consumer Guarantees Act 1993. However, to the maximum extent permitted by law, MyTools is not liable for any loss, damage, or injury (including indirect or consequential loss) arising out of or in connection with the Promotion or the use of prizes.
8.2 While we make every effort to ensure Promotions run smoothly, MyTools accepts no responsibility for technical errors or failures beyond our control.
9. Privacy
9.1 Personal information is collected in accordance with MyTools' Privacy Policy and the Privacy Act 2020. By participating, you agree to the collection, use, and disclosure of your personal information for the purposes of administering the Promotion.
9.2 By participating, You consent to MyTools collecting and using your personal information for the purpose of administering the Promotion, as outlined in our Privacy Policy.
9.3 Your information will not be shared with third parties except as required to deliver prizes or as specified in the Privacy Policy.
10. Amendments
10.1 MyTools reserves the right to amend or update these Terms at any time without prior notice, except where prohibited by law. Updates will be effective once published on this page.
11. Contact Information
For any queries regarding Promotions or these Terms, please contact us at:
MyTools New Zealand
Email: sales@mytools.co.nz
Phone: 0800 88 66 57