This web site is owned and operated by MyTools.co.nz and will be referred to as "We", "our" and "us" in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of this web site ("the web site"), which is set out on this web site page. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the web site.

We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the web site.

We recognise the importance of protecting the privacy of information collected about visitors to our web site, in particular information that is capable of identifying an individual ("personal information"). This Internet Privacy Policy governs the manner in which your personal information, obtained through the web site, will be dealt with. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.


Email

MyTools.co.nz will correspond throughout the transaction process via e-mail. Our specials or newsletters and review options will be available to our customers or members, and those who wish to unsubscribe will be removed immediately upon request.


Personal Information

MyTools.co.nz will provide our members with the ability to modify their personal information. As a member you can store multiple delivery addresses against your account. MyTools.co.nz may use this information to contact it's members directly. If you wish to be removed from our membership list please advise via the contact form or by by using unsubscribe on email communication.

Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in New Zealand.


Use of Information

MyTools.co.nz will not provide your information to any third party without your consent unless we believe it is required to comply with law, assist court proceedings, enforce our own terms and conditions, or protect the rights, security or safety of MyTools.co.nz Ltd, it's staff and or customers.

Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.


Passwords

As our members have responsibility for actions taken under their user name and password, we recommend that your details are not shared with any other party.


Credit Card Security

Your payments are processed through a secure payment service provider (paymentexpress). paymentexpress is focused on ensuring the security of all your personal information. 

MyTools.co.nz and its staff have no access to your credit card information. Any information regarding paymentexpress's security policy is available through the following link.

By using this service on our Website you are entering a contract with paymentexpress and agreeing to the terms and conditions of their system.

 


Collecting Information for Users

IP Addresses
Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.

Cookies and Applets
We use cookies to provide you with a better experience. These cookies and allow us to increase your security by storing your session ID and are a way of monitoring single user access. This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.


Access to Information

We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.


Problems or questions

If we become aware of any ongoing concerns or problems with our web sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.


Other information

MyTools.co.nz may on occasions request member feedback or correspondence. We may use, collate or report internally on this information in order to provide better service to our members.


Our site

We reserve the right to modify our own site, including content, terms and conditions and policies. Please regularly familiarise yourself with our information.